Personal service that's 100% Canadian
VoIP Phone Systems For Healthcare
Enhance patient care with secure, cost-effective VoIP systems to keep your healthcare practice connected.
Focus on Patient Care as We Handle Your Communication Needs
Effective communication is at the heart of delivering exceptional patient care, and outdated phone systems often become a barrier for healthcare providers. Long hold times, call drops, and the inability to handle high call volumes can frustrate patients and staff, leading to inefficiencies and missed opportunities. At Intratel, we understand the unique challenges faced by healthcare organizations and offer tailored phone systems for healthcare designed to keep your operations running smoothly and securely.
Our solutions prioritize what matters most to you—reliable communication tools that integrate seamlessly with your existing workflows. From advanced call routing and voicemail transcription to secure video conferencing for telehealth consultations, our systems empower your team to focus on what truly matters: delivering quality care. Whether you’re managing a busy clinic, a hospital, or a medical call centre, our scalable VoIP systems ensure that every call is answered promptly and professionally, fostering trust and satisfaction among your patients.
Discover how Intratel can transform your communication infrastructure to meet the demands of modern healthcare. Let’s work together to enhance efficiency, improve patient experience, and reduce the stress on your staff. Take the first step today—because better communication means better care.
At Intratel, we understand the critical role communication plays in healthcare. That’s why we offer cutting-edge cloud-based phone systems tailored to meet the unique demands of medical practices, clinics, hospitals, and care centres. Our solutions help you operate more efficiently, ensure data security, and elevate patient care—so you can focus on what truly matters.
Improve Efficiency
Spend less time managing calls and more time focusing on what matters—patient care. Our advanced features, like automatic call routing and virtual assistants, ensure your team operates smoothly and effectively.
Enhance Patient Care
Make it simple for patients to reach the right department. With our user-friendly phone system, every call is handled promptly, leaving patients satisfied and cared for.
Cut Expenses
Say goodbye to costly equipment and upkeep. With everything hosted in the cloud, our phone systems offer top-tier functionality without breaking the budget.
Secure Communication
Your patients’ data is safe with us. Our 100% Canadian phone systems ensure that all your calls/data stay securely in Canada. This guarantees every conversation stays private, giving you peace of mind while meeting strict healthcare standards.
Enable Remote Access
Stay connected from anywhere with our cloud-based system. Whether working from a clinic, hospital, or remotely, your team can make and receive calls without interruption, ensuring continuity of care.
Scalable Solutions
As your practice grows, so does our system. Add new users, locations, or features easily, ensuring your communication platform evolves with your healthcare organization.
Next-Gen VoIP Technology for Healthcare Excellence
Essential Features for Your Healthcare Practice
When selecting a phone system for your healthcare organization, having the right features is vital for improving communication, boosting efficiency, and maintaining security. At Intratel, we provide a range of innovative solutions designed specifically for the unique needs of healthcare providers.
Smart Auto Attendant
Managing high call volumes in a busy healthcare environment can be overwhelming. Intratel’s Auto Attendant answers every call quickly and professionally, ensuring patients receive key information and are directed to the right place—every time.
Efficient Call Queue & Routing
No one likes being stuck on hold. Our Call Queue and Routing system ensures that calls are efficiently directed to the appropriate department or staff member. Callers stay informed throughout the process, making their experience smoother and more satisfying.
Customizable Welcome Menu & Hold Audio
First impressions matter. Intratel’s Welcome Menu greets callers professionally and directs them to the correct department. Customize hold audio to play music, share important updates, or even deliver marketing messages during busy periods.
SMS Messaging & Internal IM
In today’s world, many patients prefer texting over calling. Intratel’s Phone Systems for Healthcare include SMS messaging, and internal IM, providing flexible communication options to suit every preference.
Advanced Call Handling
Provide 24/7 accessibility to patients with Intratel’s Call Handling capabilities. Manage high call volumes, simultaneous calls, and after-hours inquiries effortlessly with intelligent routing and auto-attendant features.
Interactive Voice Response
Free up your administrative team with Intratel’s IVR System. Automatically answer calls, provide self-service options, and route patients to the appropriate department or voicemail box. Patients can also access information like test results or specialist availability without speaking to a staff member.
Secure Video Conferencing
Host secure, encrypted video meetings for patient consultations, staff collaboration, or mentorship with Intratel’s Video Conferencing Tool. Use any device, whether a laptop, desktop, or mobile.
Real-Time Alerts and Notifications
In healthcare, fast communication is essential. Intratel’s Phone System allows you to send real-time alerts, reminders, and emergency notifications. It can also integrate with existing hardware like alarms or public address systems to ensure your team is always prepared.
Call Recording and Monitoring
Accurate communication is crucial in healthcare. With Intratel’s Call Recording and Monitoring, all calls are securely recorded, allowing you to review important details for training, compliance, or quality assurance. This ensures your team delivers consistent, reliable service while meeting regulatory requirements.
VoIP Solutions You Can Trust for Critical Healthcare Communication
Patient Privacy is Our Highest Priority
Maintaining patient confidentiality is a cornerstone of modern healthcare. Our communication solutions are designed to ensure sensitive information stays secure while enhancing the efficiency of your practice, with all data and calls remaining within Canada.
Secure Voicemail
Every message is kept private and protected with a secure voicemail system, offering a reliable way to manage patient communications without compromising confidentiality.
Confidential Voicemail Transcription
Access patient messages quickly and securely with voicemail-to-email transcription. This feature converts voicemails into an easy-to-read format while safeguarding sensitive information.
Secure Call Recording
Record and store important conversations safely with call recording designed to meet strict regulatory requirements, ensuring both accuracy and security for essential communication.
Serving Healthcare Providers Across Canada
We provide advanced VoIP phone systems for healthcare facilities nationwide. While specializing in the following Ontario regions, our services are available all across Canada:
No matter where your healthcare practice is located, we’re here to provide cutting-edge solutions designed to improve patient care, enhance communication, and meet regulatory compliance. From small clinics to large hospitals, we’ve got you covered.
Healthcare Phone Systems FAQs
Healthcare phone systems are communication solutions specifically designed to meet the needs of medical practices, clinics, and hospitals. They include features like auto-attendant, call routing, voicemail, SMS messaging to ensure secure and efficient communication.
Yes, our healthcare phone systems are 100% Canadian. This means all services, calls, and data remain securely within Canada. You can trust our systems to prioritize the security and confidentiality of your patients’ information.
Absolutely. Our phone systems are equipped with features like call queues, auto-attendant, and intelligent routing to manage large volumes of calls efficiently, ensuring patients are directed to the right department quickly.
Yes, our healthcare phone systems integrate seamlessly with popular medical software, such as EHR and EMR platforms, to streamline workflows and improve efficiency.
Yes, our phone systems include a mobile app that allows healthcare professionals to stay connected while working remotely or on the go. Features like calling, texting, and video conferencing are accessible from any device.
Our phone systems are fully customizable to meet the specific needs of your practice. Features like welcome menus, hold music, and call routing can be tailored to your requirements.
Yes, you can use the system to send automated appointment reminders, emergency alerts, or important updates via SMS, email, or calls.
Our phone systems are designed to grow with your practice. You can easily add users, locations, or features as your healthcare organization expands.
We offer ongoing technical support to ensure your phone system operates smoothly. Our team is available to assist with setup, troubleshooting, and customization.
Simply contact us to discuss your needs, and we’ll guide you through the process of selecting, installing, and customizing the ideal phone system for your healthcare practice.
