1-866-409-8647

VoIP CRM Integration

Make & Receive calls directly within your browser or CRM. Leverage features like Click-to-Call, automatic recording playback, synchorized communcation channels and call logging.

Intratel's CRM Integration Options

HubSpot

Intratel’s HubSpot CanadaConnect app allows HubSpot customers to seemlessly click to call CRM contacts from their browser. Calls are automatically logged to the contact Timeline and the call recording can be played / transcribed right within HubSpot. Our integration also logs calls made outside the browser, made from a desk phone or our mobile app so are your calls are synchorized.

Odoo

We integrate with Odoo VoIP calling so you can make and receive calls from your contacts within the Odoo platform.

Custom

Intratel is capable of seamlessly integrating with a wide variety of both major and custom-built Customer Relationship Management (CRM) systems, provided they support RESTful API connectivity. This flexibility enables us to cater to the specific needs of each organization, ensuring that the integration process is efficient and scalable. In fact, many of our clients rely on us to create tailored integrations that enhance the functionality of their existing CRM platforms, thereby adding significant value and improving their overall workflow and customer engagement capabilities.

Trusted by Canadian Businesses

Testimonials

Spectrum Patient Services (SPS) was undergoing a major expansion when they found that they had reached the limit of their current telephone infrastructure. Intratel replaced the legacy telephone system with an adaptable and scalable PBX system that would grow with their business. Significant cost savings have since been realized through reduced intra-office long distance charges and system management costs. In addition, they have been able to enhance the customer experience with their company through better queue management options.

Spectrum Patient Services

Kodarin Industries and BlueSky Process Solutions shared an office space and ownership, but had separate phone systems and multiple telephone bills. Intratel upgraded the two companies’ Internet connection and consolidated their telephones and billing onto one system, while maintaining company specific phone numbers. Both companies’ telephone costs have been reduce by at least 50% month over month, and users have been especially impressed with the integration of the phone system with their Outlook/Exchange messaging system.

Kodarin Industries and BlueSky Process Solutions

Connex Health was planning a decentralization of their operations in order to realize greater efficiencies from their employees. As part of the process, they were downsizing and moving the company to a new office. Intratel leveraged the features of the new phone system they installed to virtualize the office and enhance the customer experience. All inbound calls through the main company number are now routed directly to the employee's remote office, and if unanswered, to voicemail or the employee's cellular phone. The company has been able to expand its geographic footprint and better serve its customers while reducing costs.

Connex Health

MDG Computers was locked in a long-term contract for telephone service but was looking for a way to reduce support costs and increase the scalability of their call centre infrastructure. Intratel set up a hybrid phone system, using their PBX to address the issues of support costs and system scalability, while continuing to use the phone company’s telephone lines and avoiding expensive contract cancellation penalties. As contracts expire, more and more of the infrastructure is migrated to the new system, increasing the functionality and flexibility of the system while drastically reducing infrastructure and support costs.

MDG Computers

Man smiling while pointing his right index finger to the right

Our service pledge

#1 in Quality, #1 in Customer Service

Canadian Maple Leaf

Personal service that's 100% Canadian

Delivering affordable quality

Smiling face

Your satisfaction is guaranteed

PREFER TO TALK? CALL US, NOW1-866-409-8647

© 2025 Intratel Communications Inc. All Rights Reserved. View our Legal, Terms & Conditions and Privacy Policy
This website uses cookies for analytics and functionality purposes. If you continue browsing our website, you accept these cookies.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.