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With Microsoft Teams, you have the ability to directly route phone calls through the Public Switched Telephone Network (PSTN) by utilizing a technology called direct routing. Microsoft Teams direct routing…

Having a small business can come with a lot of advantages. The first being that you are your own boss and make all of the decisions. You also have the…

Are you looking for a more efficient and cost-effective way to manage your business communication needs? If so, you may want to consider SIP trunking. But what is SIP trunking…

Companies have customers, and they interact with the company’s customer service agent, and the agents face challenges. Handling it professionally is essential for business success. It is vital to have…

There are plenty of options for cloud-based phone systems. A cloud-based phone system is a telephone service that allows you to make calls over the Internet and store data in…

With the current telephone infrastructure, changing technology, and evolving systems, companies and organizations need to adapt and change to more advanced telephone systems. Today, our latest technology supports VoIP and…

The corporate world at large is moving further away from traditional technology in favor of modern solutions as we move into the 2nd decade of the 21st century. Nowhere is…