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Canadian Business

About Intratel.ca

Your Canadian Partner in VoIP Solutions

Intratel Communications delivers reliable and affordable VoIP solutions, empowering Canadian businesses with top-notch service and innovative technology.

Connecting Canadian Businesses: Our Journey Since 2007

Founded in 2007, Intratel stands out with a strong ambition—to redefine business telecommunications in Canada. We recognized that effective communication is the backbone of any successful business, and we made it our mission to provide unparalleled telecommunication services exclusively to businesses.

From day one, we’ve been dedicated to enhancing productivity and fostering growth for our clients. Our journey has been marked by innovation and adaptability, but our core values have never wavered. We focus on delivering reliable, high-quality solutions backed by exceptional customer service.

At Intratel, we’re more than just a telecom provider—we’re a committed partner in your business success. Our services are designed to empower businesses with flexible and scalable communication solutions. Whether through VoIP phone systems, cloud-based setups, or on-premise options, we provide customized telecommunications that help companies connect seamlessly and operate efficiently. We continuously strive to connect Canadian businesses with the communication tools they need to thrive in a rapidly evolving marketplace.

Our Vision

We envision a Canada where seamless communication accelerates business growth. Intratel is committed to being at the forefront of this transformation within our nation by continuously evolving our services to meet the unique needs of Canadian businesses.

Our Mission

Our mission is to empower businesses with reliable, innovative communication solutions that drive success. We are dedicated to delivering exceptional customer service and ensuring the highest levels of quality in everything we do.

Why Choose Intratel?

Your success is our success. At Intratel, we prioritize your business needs above all else. We take the time to understand your unique challenges and craft personalized solutions. Our dedicated support team is always just a call or click away, ready to assist whenever you need us.

In the world of business, every second counts. That’s why we’ve engineered our services for optimal performance, ensuring you experience minimal downtime and maximum efficiency. With Intratel, you can rely on seamless communication that keeps your operations running smoothly around the clock.

Quality isn’t just a standard—it’s our promise to you. We adhere to the highest industry benchmarks to deliver products and services you can trust. Our thorough quality assurance processes ensure you receive top-tier solutions that meet and exceed your expectations.

Experience makes all the difference when facing complex communication challenges. Our team of seasoned professionals brings a wealth of knowledge, offering insights and guidance that help your business succeed. We’re here to support you in making informed decisions with confidence.

Staying ahead in today’s fast-paced market requires fresh thinking. We use the latest technology to provide solutions that keep your business leading in your industry. With Intratel, you’re not just keeping up—you’re setting the pace.

Trusted by Canadian Businesses

Testimonials

Spectrum Patient Services (SPS) was undergoing a major expansion when they found that they had reached the limit of their current telephone infrastructure. Intratel replaced the legacy telephone system with an adaptable and scalable PBX system that would grow with their business. Significant cost savings have since been realized through reduced intra-office long distance charges and system management costs. In addition, they have been able to enhance the customer experience with their company through better queue management options.
Spectrum Patient Services
Kodarin Industries and BlueSky Process Solutions shared an office space and ownership, but had separate phone systems and multiple telephone bills. Intratel upgraded the two companies’ Internet connection and consolidated their telephones and billing onto one system, while maintaining company specific phone numbers. Both companies’ telephone costs have been reduce by at least 50% month over month, and users have been especially impressed with the integration of the phone system with their Outlook/Exchange messaging system.
Kodarin Industries and BlueSky Process Solutions
Connex Health was planning a decentralization of their operations in order to realize greater efficiencies from their employees. As part of the process, they were downsizing and moving the company to a new office. Intratel leveraged the features of the new phone system they installed to virtualize the office and enhance the customer experience. All inbound calls through the main company number are now routed directly to the employee's remote office, and if unanswered, to voicemail or the employee's cellular phone. The company has been able to expand its geographic footprint and better serve its customers while reducing costs.
Connex Health
MDG Computers was locked in a long-term contract for telephone service but was looking for a way to reduce support costs and increase the scalability of their call centre infrastructure. Intratel set up a hybrid phone system, using their PBX to address the issues of support costs and system scalability, while continuing to use the phone company’s telephone lines and avoiding expensive contract cancellation penalties. As contracts expire, more and more of the infrastructure is migrated to the new system, increasing the functionality and flexibility of the system while drastically reducing infrastructure and support costs.
MDG Computers
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Our service pledge

#1 in Quality, #1 in Customer Service
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Personal service that's 100% Canadian

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Delivering affordable quality

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Your satisfaction is guaranteed

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